Westin Healthcare rental program
Medical equipment rental FAQs
Online rentals need a completed agreement and valid credit card information. Extensions, GTA delivery and eligible purchase credits follow the terms below.
These are the six questions from the rental program, rewritten so the answer appears first.
Rental agreement and delivery
Frequently asked questions
Open any question for the full answer. Call before the end of the current term if your plans change.
Why does an online rental need a credit card?
For a rental ordered online, a Westin Healthcare agent requests valid credit card information to complete the rental agreement. The card is not charged an additional amount unless the product is kept beyond the rental term ordered online.
How does a rental agreement extension work?
The agreement extends automatically at the end of the current term unless the customer advises Westin Healthcare otherwise. After the first month, a weekly rental option is available on request. Call 905 451-7743 to arrange that option before the first month ends.
Where does Westin Healthcare deliver rental products?
The regular rental delivery area includes Toronto, Vaughan, Markham, Richmond Hill, Mississauga, Brampton and Scarborough. For an address outside these areas, call 905 451-7743 to discuss arrangements.
When can delivery charges change?
An additional delivery charge may apply when the address is outside a 30 km radius of the GTA rentals location. The rental delivery coordinator calls to confirm the arrangements and the best available rate.
How is delivery scheduled?
On the delivery day, Westin Healthcare provides a 2-3 hour window in which the delivery will occur. The team will try to accommodate the customer's scheduling needs.
Can rental payments be applied to a purchase?
The total rental amount can be applied to the future purchase of a new equivalent product when the purchase is made within 30 days of the rental period start. This option does not apply to products that are on sale or part of a promotion.
Rental pages
Go straight to the equipment you need.
Use the full rental catalogue or one of the specific rental landing pages already available on the site.
Need help with a rental?
Talk through delivery, timing or an extension.
Call Westin Healthcare for rental agreement, delivery and scheduling questions, or use the contact page to send the details.