The hospital is on Harwood. Inpatient rehab is not.
Westin Healthcare delivers to and installs in Ajax. There is no Westin store, showroom or staff desk in this town.
Ajax Pickering Hospital sits at 580 Harwood Avenue South. If the stay continues as inpatient rehabilitation, Lakeridge Health assigns the first available bed in Oshawa or Whitby. The house we set up is the house in Ajax. Durham Region is the Ontario Works service manager. There is no municipal hardship fund here.
Acute care is in Ajax. The rehab bed is usually not.
Ajax Pickering Hospital is the only acute-care hospital physically in Ajax. Lakeridge Health runs two inpatient rehabilitation units and assigns the first available bed: Oshawa, 5th Floor F Wing at 1 Hospital Court, or Whitby, 3rd Floor at 300 Gordon Street.
What exists on the Ajax campus is outpatient. The Ambulatory Rehabilitation Centre on the ground floor of 580 Harwood does musculoskeletal physiotherapy after a fracture or joint replacement. Regional Cardiovascular Rehabilitation meets at the Ajax Community Centre, 75 Centennial Road. Neither of those is an inpatient rehab ward.
Ajax Pickering Hospital
580 Harwood Avenue South. Emergency, surgery, The Shoulder Centre, cardiac care, and a 22-bed inpatient mental health unit opened in fall 2019. Switchboard 905-683-2320.
Inpatient rehab leaves town
Lakeridge Health Oshawa or Lakeridge Health Whitby, first available bed. There is no inpatient rehabilitation unit in Ajax.
The equipment is for an Ajax house
The bed, commode, walker, stairlift or ramp is arranged for the home in Ajax, not for a local rehab stay. We deliver to that address from Brampton.
We deliver to Ajax from Brampton. There is no Westin floor on Harwood.
We come from Unit 7, 15 Fisherman Drive, Brampton, ON L7A 1B7. The road distance to Ajax Town Hall at 65 Harwood Avenue South is about 77 km. The same method puts Ajax Pickering Hospital at about 78 km. Those are map facts, not a delivery window. We do not publish a delivery time or a service radius.
Call the Brampton order desk on 905 451-7743. The showroom is open Monday to Friday, 9am to 6pm, and Saturday 10am to 2pm, if you want to sit in a chair or try a lift before it goes into an Ajax home. There is a second Westin shop in Etobicoke. On the map that shop is closer, about 54 km to Town Hall. It is not a Durham depot, and we do not invent which truck leaves for an Ajax install.
Ajax sits in Durham, the furthest regional cluster we write for from Fisherman Drive. Highway 401 is the usual corridor. Peak congestion on that highway is common. That is why the work starts with a booked assessment, not with a walk-in on Harwood.
Two branded mobility shops already sit in west Durham: Silver Cross Durham at 850 King Street West, Unit 9, Oshawa, and 101 Mobility Eastern GTA at 1730 McPherson Court, Pickering. They are not Westin. You can walk into those floors. You cannot walk into a Westin floor in Ajax. We still deliver to and install in Ajax.
Highway 401 cuts this town into a hospital south and a later-built north.
Ajax is a lower-tier town in the Regional Municipality of Durham. It sits on Lake Ontario, with the City of Pickering to the west and north and the Town of Whitby to the east. The 401 is the line that actually changes the housing.
South of the highway is the older townsite: downtown, the waterfront, the hospital, and the south-central neighbourhood around Harwood Avenue South that the Town, Durham and the Toronto and Region Conservation Authority studied in the 2024 Ajax SNAP plan. North of the highway are the later subdivisions, and that is where the Town-listed retirement addresses sit.
South of the 401
Hospital, downtown, waterfront, SNAP bungalows
The SNAP neighbourhood counted 1,555 single family homes plus Harwood Manor and 10 other residential towers. Its northern edge still has 1950s and 1960s single-storey detached houses (Durham Greener Homes Archetype B) and older two-storey detached houses from the 1920s to the 1960s (Archetype F). Farther south the typical house is a two-storey detached from the 1980s, ranging mid-1960s to 1990 (Archetype A).
Official SNAP photographs show four forms on the same streets: a high-rise apartment tower; small one-and-a-half storey postwar houses with short front walks and raised front doors; a newer two-storey with a full-flight front stair to the porch; and two-storey brick suburban houses with several steps up from the driveway. Pickering Village, the heritage community improvement area, is also inside Ajax. It is not inside the City of Pickering.
North of the 401
Later subdivisions and the retirement addresses
Census construction peaks in 1981 to 1990 and again in 2001 to 2010 match that growth. Chartwell Harwood Retirement Residence is at 240 Old Harwood Avenue. Westney Gardens is at 1010 Westney Road North. Parkland Ajax is at 3 Rossland Road West. A discharge from 580 Harwood to a house in the L1T or L1Z band is a cross-town trip through 401 interchanges. That is logistics, not a product.
A 1950s bungalow with a raised porch
Few interior stairs, and three to six exterior steps is the typical photo pattern. A porch lift, a short modular ramp or an outdoor straight rail is the usual product. An indoor curved stairlift is the wrong first guess.
Porch liftsA 1980s two-storey with an indoor flight
This is the largest south-Ajax form and a large town-wide cohort. A straight indoor rail fits a single flight. A curved rail is only the answer if there is a mid-landing or a turn. We measure. We do not claim most Ajax stairs are curved.
Straight stairliftsShared walls and a short front yard
The ramp footprint is tight. A modular or switchback ramp, or a porch lift, beats a long timber run. ADP does not pay for either. March of Dimes HVMP is the usual funding path for a home modification of this kind.
RampsA 2000s two-storey with a front stair
SNAP Figure 7 shows the newer house with a full-flight front stair. A porch lift or an outdoor stairlift is the product at that door. Interior stairs still exist upstairs. A discharge from Harwood still has to cross the 401 to get here.
Outdoor stairliftsOlder lots inside Ajax, not inside Pickering
This heritage CIP sits in Ajax. Older village lots and a tighter street pattern than the postwar grid usually mean narrower halls. A narrow-frame manual chair and a threshold ramp are the honest product link. Exact doorway widths are not published. We measure.
Manual wheelchairsThe installer books the elevator
The SNAP area includes 10 residential towers plus downtown intensification. The access problem is elevator booking, insurance certificates and loading-dock hours, not stairs inside the suite. We do not invent a specific Ajax condo rule. We confirm the booking with the building.
Folding chairs for a booked elevator
Raised porches and 1980s indoor stairs are why Ajax families call about lifts.
The catalogue is the same one we carry in Brampton. The mix that actually gets used here is not. South-Ajax bungalows ask for porch lifts and short ramps. 1980s two-storeys ask for a straight indoor rail unless the measure finds a turn. Discharges from Ajax Pickering Hospital, or from rehab in Oshawa or Whitby back to an Ajax house, ask for a bed and a chair that will fit the door they are going through.
Porch lifts
A vertical platform lift at a raised south-Ajax porch or a north-Ajax front stair is a common job in this stock. It is not an ADP item. We quote after we see the rise from walk or driveway to door.
Porch liftsRamps
A short modular ramp can fit a SNAP bungalow or a row-house yard when the grade and the landing allow it. A long rural run is the wrong picture for most of this town. ADP does not cover ramps.
RampsStraight stairlifts
A 1980s two-storey with a single flight is a straight-rail job until the measure says otherwise. ADP will not pay for that rail. March of Dimes HVMP is the usual funding path.
Straight stairliftsOutdoor stairlifts
Where the run from driveway to door is a flight rather than a porch, an outdoor rail is the product to measure. That shows up on later north-Ajax two-storeys and on some SNAP photographs of newer front stairs.
Access HomeGlide outdoorHospital bed rental
ADP does not fund hospital beds. After Ajax Pickering Hospital, or after a rehab stay in Oshawa or Whitby, families usually rent while they sort insurance or, if they already receive Ontario Works, Durham additional benefits. We do not publish a same-week promise.
Hospital bedsWheelchairs, approved scooters, seating
Ontario's Assistive Devices Program is provincial. In Ajax it still covers only wheelchairs, approved scooters and seating, at up to 75 percent of the approved amount. It does not cover bathroom equipment, beds, stairlifts, ramps or lifts.
ADP, explained honestlyAjax Pickering Hospital is the only acute hospital in this town.
We are not on a preferred-vendor list at any of the sites below. The names matter because this is where an Ajax hospital bed, wheelchair or lift actually starts: a planner at 580 Harwood, an OT after a stay on F Wing in Oshawa, a social worker at Lakeridge Gardens next door.
Ajax Pickering Hospital (Lakeridge Health)
580 Harwood Avenue South, Ajax ON L1S 2J4. Phone 905-683-2320. Full-service community hospital for people who live and work in Ajax and Pickering. Named services include the Emergency Department, The Shoulder Centre, inpatient and outpatient surgery, women's and children's health, critical care, diagnostic imaging, outpatient mental health, cardiac care, diabetes education, laboratory services, and a 22-bed inpatient mental health unit opened in fall 2019. There is no second Ajax hospital.
Outpatient rehab on the Ajax campus
Ambulatory Rehabilitation Centre, musculoskeletal physiotherapy, ground floor of 580 Harwood, extension 11213. Orthopaedic-specialist referral required. Regional Cardiovascular Rehabilitation meets at the Ajax Community Centre, 75 Centennial Road, as a six-month supervised program. That is a community exercise and education site, not a hospital rehab bed.
Lakeridge Gardens
680 Harwood Avenue South, next to the hospital. 320 licensed beds. Not-for-profit. Licensee: Lakeridge Health. Opened spring 2022. Official features include mostly private rooms, some bariatric rooms, 64 secure beds and a transitional behavioural unit on the second floor, and a nine-station dialysis unit. Placement is through Ontario Health atHome. We do not invent wait times.
Chartwell Ballycliffe Long Term Care
70 Station Street, Ajax ON L1S 1R9. 224 licensed beds. For-profit. Licensee: Chartwell Master Care LP. Management firm: AgeCare Iris Management Ltd. This is a redeveloped building. Durham Region itself does not operate a long-term care home in Ajax. Regional homes sit in Oshawa, Whitby and Beaverton.
Retirement residences the Town lists
Chartwell Harwood, 240 Old Harwood Avenue: independent living with supportive and assisted services. Parkland Ajax, 3 Rossland Road West: independent apartments plus assisted living, memory care, enriched care and respite; the operator states extra-wide doorways and five elevators. Westney Gardens (Cogir), 1010 Westney Road North: independent through assisted living, plus short-term and respite stay, in a north-Ajax neighbourhood close to Highway 401.
Home care, housing and community support
Ontario Health atHome, Central East: 1-833-515-1234 or 1-800-263-3877. The nearest listed office is 920 Champlain Court, Whitby. There is no Ontario Health atHome office listed in Ajax. Harwood Manor, 655 Harwood Avenue South, is regional seniors housing. Community Care Durham, Ajax-Pickering: 905-837-0017, meals on wheels and other community supports named on the Town Independent Living page.
What we do not list as Ajax
White Cliffe Terrace is in Courtice. Amica Whitby, Lynde Creek Manor, Ontario Shores and Jerry Coughlan Health and Wellness Centre are real Durham sites and are not in Ajax. Orchard Villa is in Pickering. This list is not a complete inventory of every licensed home in Durham.
Ontario Works for this town
The Ajax OW office is at 140 Commercial Avenue, Ajax ON L1S 2H5. [email protected], 905-666-6239, toll-free 1-888-721-0622. Durham is the service manager. That office is for people who already receive Ontario Works. It is not a hardship fund for everyone else.
A bed after Ajax Pickering Hospital, or after a rehab stay in Oshawa or Whitby, is a rental more often than a purchase. Ajax has no municipal hardship fund that will pay for that bed. If the person is on Ontario Works, ask the Ajax office at 140 Commercial Avenue about additional benefits. If not, the path is insurance, March of Dimes HVMP where a home modification applies, tax credits, or paying the rental. ADP will not fund the bed.
See hospital beds, rentals, and the funding index.
Durham is the service manager. Ajax has no municipal hardship fund.
The administering body is the Regional Municipality of Durham. There is no Town of Ajax equipment hardship program, and there is no Durham equipment hardship program for people who are not already on Ontario Works. Do not send an Ajax family to the Toronto Hardship Fund or to Halton Low-Income Financial Assistance. Those programs are for other municipalities. An Ajax resident is not eligible.
There is no local hardship program to apply to
Official Durham pages we checked do not publish a municipal equipment hardship program for people who are not on Ontario Works. The path is the shared provincial and federal list: ADP for wheelchairs, approved scooters and seating; March of Dimes Home and Vehicle Modification Program; WSIB, Veterans Affairs, IFHP and NIHB when those programs apply; Easter Seals, Muscular Dystrophy Canada and The War Amps when you are a registered client; the Ontario Seniors Care at Home Tax Credit for people 70 and over; the federal Home Accessibility Tax Credit; private insurance.
Ask the Ajax OW office at 140 Commercial Avenue
Durham OW Additional Benefits are for OW clients only: dental, prescription medication, vision, diabetic supplies, surgical supplies or dressings, education expenses, recreation subsidy, travel and transportation for medical purposes, and extended health benefits after leaving OW. The page does not publish a bed, lift or stairlift list. Westin does not decide eligibility.
Write [email protected], call 905-666-6239, or use the regional toll-free line 1-888-721-0622. The office is 140 Commercial Avenue, Ajax ON L1S 2H5. Fax 905-428-7401.
ADP itself is provincial. It is not an Ajax program. It funds wheelchairs, approved scooters and seating only. It does not fund bathroom equipment, beds, stairlifts, ramps or lifts. Dressing ADP as a local talking point is how the old city pages failed.
Do not apply these here
The Toronto Hardship Fund is for City of Toronto residents only. An Ajax address is not eligible. Halton Low-Income Financial Assistance is for Burlington, Oakville and Milton. Peel ODSP discretionary benefits are for Peel. None of those programs apply in Ajax.
Still available here
WSIB, Veterans Affairs Canada, Interim Federal Health Program, Non-Insured Health Benefits, Easter Seals Ontario, Muscular Dystrophy Canada, War Amps, current tax credits and private insurance. See the funding index.
Harwood discharge, a Commercial Avenue OW file, and a porch south of the 401.
If a question would still read as true in Milton, it is not on this list.
Do you have a store in Ajax?
No. Westin occupies two locations: the Brampton showroom at Unit 7, 15 Fisherman Drive, and a second shop in Etobicoke. We deliver to and install in Ajax. There is no Westin store on Harwood, in Pickering Village, or north of the 401.
If my parent is leaving Ajax Pickering Hospital, where does the equipment come from?
From Westin in Brampton, or from the Etobicoke shop, to the Ajax home. We are not a preferred vendor at 580 Harwood Avenue South. If inpatient rehab is needed first, that bed is usually at Lakeridge Health Oshawa or Lakeridge Health Whitby, not in Ajax. The stairlift, porch lift or hospital bed is still for the house in Ajax. We do not publish a delivery window.
My parent is in rehab in Oshawa or Whitby but lives in Ajax. Do you set up the Ajax house?
Yes. The inpatient rehabilitation units are at 1 Hospital Court in Oshawa and 300 Gordon Street in Whitby. The home is still in Ajax. We measure that house and deliver there. Crossing the 401 from a south-Ajax hospital discharge to a north-Ajax house is a real trip. It is not a reason to skip the install.
Is there an Ajax or Durham hardship fund for a hospital bed or a stairlift?
No municipal equipment hardship program was found for people who are not on Ontario Works. If the person already receives OW, ask the Ajax office at 140 Commercial Avenue, [email protected] or 905-666-6239, about additional benefits. That page does not publish a bed or lift list. Everyone else uses ADP for wheelchairs, approved scooters and seating only, March of Dimes HVMP for many home modifications, tax credits, insurance or a rental. The Toronto Hardship Fund does not apply to an Ajax address.
Why would a south-Ajax bungalow need a porch lift instead of an indoor stairlift?
The 2024 Ajax SNAP plan still shows 1950s and 1960s single-storey detached houses on the north edge of that south-central neighbourhood, with raised front doors and short walks. If the problem is the porch, not the stairs to a second floor, a porch lift or a short ramp is the product. An indoor stairlift is the product for a 1980s two-storey with an indoor flight. We look at the actual steps.
Is Pickering Village in Ajax or in Pickering?
Pickering Village is a heritage community improvement area inside the Town of Ajax. It is not inside the City of Pickering. Older village lots and a tighter street pattern are why we talk about narrow-frame chairs and threshold ramps there. Do not send that file to a Pickering-only address book.
Does ADP cover a hospital bed after Ajax Pickering Hospital?
No. ADP is a provincial program. It funds wheelchairs, approved scooters and seating only. It does not fund hospital beds, bathroom equipment, stairlifts, porch lifts, ramps or other lifts, in Ajax or anywhere else in Ontario. After a stay at 580 Harwood the bed is usually a rental. An approved wheelchair can go through ADP.
Silver Cross is in Oshawa and 101 Mobility is in Pickering. Do I have to go there?
Those are real shops. Silver Cross Durham is at 850 King Street West, Unit 9, Oshawa. 101 Mobility Eastern GTA is at 1730 McPherson Court, Pickering. Westin is in Brampton and Etobicoke. You can visit those Durham floors if you want a walk-in. You cannot visit a Westin floor in Ajax. We still come to the house for a free assessment.
Pages that match the work in this town
Book a free assessment in Ajax
Tell us whether the discharge is from Ajax Pickering Hospital or from rehab in Oshawa or Whitby, and whether the house sits south of the 401 or north of it. We come from Brampton. We do not have an Ajax shop to walk into.
Or email [email protected]