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Canadian owned and operated since 2012 Unit 7, 15 Fisherman Drive, Brampton, Ontario
Serving Ajax homes

The hospital is on Harwood. Inpatient rehab is not.

Westin Healthcare serves Ajax with delivery, installation, service and repairs, and free in-home assessments.

Ajax Pickering Hospital sits at 580 Harwood Avenue South. If the stay continues as inpatient rehabilitation, Lakeridge Health assigns the first available bed in Oshawa or Whitby. The house we set up is the house in Ajax. Durham Region is the Ontario Works service manager, and Durham's supports run through OW rather than a municipal hardship fund.

Town in Durham Region OW desk on Commercial Avenue GTA since 2012
A family sitting together in a living room at home
A family at home. This is a stock photograph, not an Ajax customer and not a local install.
Durham townLake Ontario shore
HarwoodOnly acute hospital in town
Rehab elsewhereOshawa or Whitby beds
No hardship fundDurham OW if eligible
The local care split

Acute care is in Ajax. The rehab bed is usually not.

Ajax Pickering Hospital is the only acute-care hospital physically in Ajax. Lakeridge Health runs two inpatient rehabilitation units and assigns the first available bed: Oshawa, 5th Floor F Wing at 1 Hospital Court, or Whitby, 3rd Floor at 300 Gordon Street.

What exists on the Ajax campus is outpatient. The Ambulatory Rehabilitation Centre on the ground floor of 580 Harwood does musculoskeletal physiotherapy after a fracture or joint replacement. Regional Cardiovascular Rehabilitation meets at the Ajax Community Centre, 75 Centennial Road. Neither of those is an inpatient rehab ward.

Step 1

Ajax Pickering Hospital

580 Harwood Avenue South. Emergency, surgery, The Shoulder Centre, cardiac care, and a 22-bed inpatient mental health unit opened in fall 2019. Switchboard 905-683-2320.

Step 2, if needed

Inpatient rehab leaves town

Lakeridge Health Oshawa or Lakeridge Health Whitby, first available bed. There is no inpatient rehabilitation unit in Ajax.

Step 3

The equipment is for an Ajax house

The bed, commode, walker, stairlift or ramp is arranged for the home in Ajax, not for a local rehab stay. We deliver to and install at that address.

How we actually serve this town

Delivery, installation and service across Ajax.

Westin Healthcare serves Ajax and the surrounding Durham communities with delivery, installation, service and repairs, and free in-home assessments. Our team confirms access, delivery and installation details for the home.

Call 905 451-7743 to plan a delivery, or book a free in-home assessment and we bring the equipment options to the house. To try a chair or a lift in person, visit the Brampton showroom at Unit 7, 15 Fisherman Drive, open Monday to Friday, 9am to 6pm, and Saturday, 10am to 2pm.

Ajax sits in Durham and Highway 401 is the usual corridor. Peak congestion on that highway is common, so the work starts with a booked assessment.

The access reality

Highway 401 cuts this town into a hospital south and a later-built north.

Ajax is a lower-tier town in the Regional Municipality of Durham. It sits on Lake Ontario, with the City of Pickering to the west and north and the Town of Whitby to the east. The 401 is the line that actually changes the housing.

South of the highway is the older townsite: downtown, the waterfront, the hospital, and the south-central neighbourhood around Harwood Avenue South that the Town, Durham and the Toronto and Region Conservation Authority studied in the 2024 Ajax SNAP plan. North of the highway are the later subdivisions, and that is where the Town-listed retirement addresses sit.

South of the 401

Hospital, downtown, waterfront, SNAP bungalows

The SNAP neighbourhood counted 1,555 single family homes plus Harwood Manor and 10 other residential towers. Its northern edge still has 1950s and 1960s single-storey detached houses (Durham Greener Homes Archetype B) and older two-storey detached houses from the 1920s to the 1960s (Archetype F). Farther south the typical house is a two-storey detached from the 1980s, ranging mid-1960s to 1990 (Archetype A).

Official SNAP photographs show four forms on the same streets: a high-rise apartment tower; small one-and-a-half storey postwar houses with short front walks and raised front doors; a newer two-storey with a full-flight front stair to the porch; and two-storey brick suburban houses with several steps up from the driveway. Pickering Village, the heritage community improvement area, is also inside Ajax. It is not inside the City of Pickering.

North of the 401

Later subdivisions and the retirement addresses

Census construction peaks in 1981 to 1990 and again in 2001 to 2010 match that growth. Chartwell Harwood Retirement Residence is at 240 Old Harwood Avenue. Westney Gardens is at 1010 Westney Road North. Parkland Ajax is at 3 Rossland Road West. A discharge from 580 Harwood to a house in the L1T or L1Z band is a cross-town trip through 401 interchanges. That is logistics, not a product.

25,560Single-detached houses, about 65 percent of 39,485 occupied dwellings (2021 Census)
6,020Row houses, the large second form
8,530Dwellings built 1981 to 1990, the biggest single decade
2,765Dwellings built in 1960 or before, about 7 percent
South SNAP, Archetype B

A 1950s bungalow with a raised porch

Few interior stairs, and three to six exterior steps is the typical photo pattern. A porch lift, a short modular ramp or an outdoor straight rail is the usual product. An indoor curved stairlift is the wrong first guess.

Porch lifts
Archetype A

A 1980s two-storey with an indoor flight

This is the largest south-Ajax form and a large town-wide cohort. A straight indoor rail fits a single flight. A curved rail is only the answer if there is a mid-landing or a turn. We measure. We do not claim most Ajax stairs are curved.

Straight stairlifts
6,020 row houses

Shared walls and a short front yard

The ramp footprint is tight. A modular or switchback ramp, or a porch lift, beats a long timber run. ADP does not pay for either. March of Dimes HVMP may be a route for a home modification of this kind when its eligibility and authorization rules fit.

Ramps
North of the 401

A 2000s two-storey with a front stair

SNAP Figure 7 shows the newer house with a full-flight front stair. A porch lift or an outdoor stairlift is the product at that door. Interior stairs still exist upstairs. A discharge from Harwood still has to cross the 401 to get here.

Outdoor stairlifts
Pickering Village

Older lots inside Ajax, not inside Pickering

This heritage CIP sits in Ajax. Older village lots and a tighter street pattern than the postwar grid usually mean narrower halls. A narrow-frame manual chair and a threshold ramp are the honest product link. Exact doorway widths are not published. We measure.

Manual wheelchairs
Harwood towers

The installer books the elevator

The SNAP area includes 10 residential towers plus downtown intensification. The access problem is elevator booking, insurance certificates and loading-dock hours, not stairs inside the suite. We confirm the booking with the building.

Folding chairs for a booked elevator
A vertical platform lift installed at a raised house entrance
A vertical platform lift at a raised entrance. Product photograph, not an Ajax porch.
Which product follows

A raised south-Ajax porch is a porch lift job. A 1980s indoor flight is a stairlift job.

Pick the closest match. This is a starting point, not a quote. We still measure the porch and the stair.

What is the home in Ajax?

What we bring into this town

Raised porches and 1980s indoor stairs are why Ajax families call about lifts.

The catalogue is the same one we carry across the GTA. The mix that actually gets used here is not. South-Ajax bungalows ask for porch lifts and short ramps. 1980s two-storeys ask for a straight indoor rail unless the measure finds a turn. Discharges from Ajax Pickering Hospital, or from rehab in Oshawa or Whitby back to an Ajax house, ask for a bed and a chair that will fit the door they are going through.

Raised porch

Porch lifts

A vertical platform lift at a raised south-Ajax porch or a north-Ajax front stair is a common job in this stock. It is not an ADP item. We quote after we see the rise from walk or driveway to door.

Porch lifts
Short yard

Ramps

A short modular ramp can fit a SNAP bungalow or a row-house yard when the grade and the landing allow it. A long rural run is the wrong picture for most of this town. ADP does not cover ramps.

Ramps
Indoor flight

Straight stairlifts

A 1980s two-storey with a single flight is a straight-rail job until the measure says otherwise. ADP will not pay for that rail. March of Dimes HVMP may be a route when its eligibility and authorization rules fit.

Straight stairlifts
Front flight

Outdoor stairlifts

Where the run from driveway to door is a flight rather than a porch, an outdoor rail is the product to measure. That shows up on later north-Ajax two-storeys and on some SNAP photographs of newer front stairs.

Access HomeGlide outdoor
After Harwood

Hospital bed rental

ADP does not fund hospital beds. After Ajax Pickering Hospital, or after a rehab stay in Oshawa or Whitby, families usually rent while they sort insurance or, if they already receive Ontario Works, Durham additional benefits. We do not publish a same-week promise.

Hospital beds
ADP in this town

Wheelchairs, approved scooters, seating

Ontario's Assistive Devices Program is provincial. In Ajax it still covers only eligible manual and power wheelchairs, approved scooters, wheelchair seating and wheeled walkers, at up to 75 percent of the approved amount. It does not cover bathroom equipment, beds, stairlifts, ramps or lifts.

ADP, explained honestly
Landmarks of care in Ajax

Ajax Pickering Hospital is the only acute hospital in this town.

These references help families plan; contact the facility directly for its own services. The names matter because this is where an Ajax hospital bed, wheelchair or lift actually starts: a planner at 580 Harwood, an OT after a stay on F Wing in Oshawa, a social worker at Lakeridge Gardens next door.

Ajax Pickering Hospital (Lakeridge Health)

580 Harwood Avenue South, Ajax ON L1S 2J4. Phone 905-683-2320. Full-service community hospital for people who live and work in Ajax and Pickering. Named services include the Emergency Department, The Shoulder Centre, inpatient and outpatient surgery, women's and children's health, critical care, diagnostic imaging, outpatient mental health, cardiac care, diabetes education, laboratory services, and a 22-bed inpatient mental health unit opened in fall 2019. There is no second Ajax hospital.

Outpatient rehab on the Ajax campus

Ambulatory Rehabilitation Centre, musculoskeletal physiotherapy, ground floor of 580 Harwood, extension 11213. Orthopaedic-specialist referral required. Regional Cardiovascular Rehabilitation meets at the Ajax Community Centre, 75 Centennial Road, as a six-month supervised program. That is a community exercise and education site, not a hospital rehab bed.

Lakeridge Gardens

680 Harwood Avenue South, next to the hospital. 320 licensed beds. Not-for-profit. Licensee: Lakeridge Health. Opened spring 2022. Official features include mostly private rooms, some bariatric rooms, 64 secure beds and a transitional behavioural unit on the second floor, and a nine-station dialysis unit. Placement is through Ontario Health atHome. We do not invent wait times.

Chartwell Ballycliffe Long Term Care

70 Station Street, Ajax ON L1S 1R9. 224 licensed beds. For-profit. Licensee: Chartwell Master Care LP. Management firm: AgeCare Iris Management Ltd. This is a redeveloped building. Durham Region itself does not operate a long-term care home in Ajax. Regional homes sit in Oshawa, Whitby and Beaverton.

Retirement residences the Town lists

Chartwell Harwood, 240 Old Harwood Avenue: independent living with supportive and assisted services. Parkland Ajax, 3 Rossland Road West: independent apartments plus assisted living, memory care, enriched care and respite; the operator states extra-wide doorways and five elevators. Westney Gardens (Cogir), 1010 Westney Road North: independent through assisted living, plus short-term and respite stay, in a north-Ajax neighbourhood close to Highway 401.

Home care, housing and community support

Ontario Health atHome, Central East: 1-833-515-1234 or 1-800-263-3877. The nearest listed office is 920 Champlain Court, Whitby. There is no Ontario Health atHome office listed in Ajax. Harwood Manor, 655 Harwood Avenue South, is regional seniors housing. Community Care Durham, Ajax-Pickering: 905-837-0017, meals on wheels and other community supports named on the Town Independent Living page.

What we do not list as Ajax

White Cliffe Terrace is in Courtice. Amica Whitby, Lynde Creek Manor, Ontario Shores and Jerry Coughlan Health and Wellness Centre are real Durham sites and are not in Ajax. Orchard Villa is in Pickering. This list is not a complete inventory of every licensed home in Durham.

Ontario Works for this town

The Ajax OW office is at 140 Commercial Avenue, Ajax ON L1S 2H5. [email protected], 905-666-6239, toll-free 1-888-721-0622. Durham is the service manager. That office is for people who already receive Ontario Works. It is not a hardship fund for everyone else.

A Harmony homecare hospital bed with side rails
A Harmony homecare hospital bed. Product photograph. Not a bed we placed at Ajax Pickering Hospital or Lakeridge Gardens.

A bed after Ajax Pickering Hospital, or after a rehab stay in Oshawa or Whitby, is a rental more often than a purchase. Ajax has no municipal hardship fund that will pay for that bed. If the person is on Ontario Works, ask the Ajax office at 140 Commercial Avenue about additional benefits. If not, the path is insurance, March of Dimes HVMP where a home modification applies, tax credits, or paying the rental. ADP will not fund the bed.

See hospital beds, rentals, and the funding index.

Funding in this town

Durham is the service manager. Ajax has no municipal hardship fund.

The administering body is the Regional Municipality of Durham. There is no Town of Ajax equipment hardship program, and there is no Durham equipment hardship program for people who are not already on Ontario Works. Do not send an Ajax family to the Toronto Hardship Fund or to Halton Low-Income Financial Assistance. Those programs are for other municipalities. An Ajax resident is not eligible.

If you live in Ajax and are not on OW

There is no local hardship program to apply to

Official Durham pages we checked do not publish a municipal equipment hardship program for people who are not on Ontario Works. The path is the shared provincial and federal list: ADP for eligible manual and power wheelchairs, approved scooters, wheelchair seating and wheeled walkers; March of Dimes Home and Vehicle Modification Program; WSIB, Veterans Affairs, IFHP and NIHB when those programs apply; Easter Seals, Muscular Dystrophy Canada and The War Amps when you are a registered client; the Grandview Kids Family Support Fund when the child is actively receiving clinical or medical services at Grandview Kids; the Ontario Seniors Care at Home Tax Credit for people 70 and over; the federal Home Accessibility Tax Credit; private insurance.

See the Grandview Kids Family Support Fund card and the full funding index.

If you already receive Ontario Works

Ask the Ajax OW office at 140 Commercial Avenue

Durham OW Additional Benefits are for OW clients only: dental, prescription medication, vision, diabetic supplies, surgical supplies or dressings, education expenses, recreation subsidy, travel and transportation for medical purposes, and extended health benefits after leaving OW. The page does not publish a bed, lift or stairlift list. Westin does not decide eligibility.

Write [email protected], call 905-666-6239, or use the regional toll-free line 1-888-721-0622. The office is 140 Commercial Avenue, Ajax ON L1S 2H5. Fax 905-428-7401.

ADP itself is provincial. It is not an Ajax program. It funds eligible manual and power wheelchairs, approved scooters, wheelchair seating and wheeled walkers. It does not fund bathroom equipment, beds, stairlifts, ramps or lifts. Dressing ADP as a local talking point is how the old city pages failed.

ADP, explained honestly

Not this town

Do not apply these here

The Toronto Hardship Fund is for City of Toronto residents only. An Ajax address is not eligible. Halton Low-Income Financial Assistance is for Burlington, Oakville and Milton. Peel ODSP discretionary benefits are for Peel. None of those programs apply in Ajax.

Shared provincial and federal

Still available here

WSIB, Veterans Affairs Canada, Interim Federal Health Program, Non-Insured Health Benefits, Easter Seals Ontario, Muscular Dystrophy Canada, War Amps, current tax credits and private insurance. See the funding index.

Questions that only make sense here

Harwood discharge, a Commercial Avenue OW file, and a porch south of the 401.

If a question would still read as true in Milton, it is not on this list.

Do you deliver and install in Ajax?

Yes. Westin Healthcare serves Ajax and the surrounding Durham communities with delivery, installation, service and repairs, and free in-home assessments. Our team confirms access, delivery and installation details for the home.

My parent is leaving Ajax Pickering Hospital. How does the equipment get to the house?

Book a free in-home assessment and Westin arranges delivery and installation to the Ajax home. If inpatient rehab is needed first, that bed is usually at Lakeridge Health Oshawa or Lakeridge Health Whitby, not in Ajax; contact the hospital directly for its own services. The stairlift, porch lift or hospital bed is still for the house in Ajax.

My parent is in rehab in Oshawa or Whitby but lives in Ajax. Do you set up the Ajax house?

Yes. The inpatient rehabilitation units are at 1 Hospital Court in Oshawa and 300 Gordon Street in Whitby. The home is still in Ajax. We measure that house and deliver there. Crossing the 401 from a south-Ajax hospital discharge to a north-Ajax house is a real trip. It is not a reason to skip the install.

Is there an Ajax or Durham hardship fund for a hospital bed or a stairlift?

No municipal equipment hardship program was found for people who are not on Ontario Works. If the person already receives OW, ask the Ajax office at 140 Commercial Avenue, [email protected] or 905-666-6239, about additional benefits. That page does not publish a bed or lift list. Everyone else uses ADP for eligible manual and power wheelchairs, approved scooters, wheelchair seating and wheeled walkers, March of Dimes HVMP may fund eligible stair, porch, garage or home-modification work when its rules fit, tax credits, insurance or a rental. The Toronto Hardship Fund serves Toronto residents only.

Why would a south-Ajax bungalow need a porch lift instead of an indoor stairlift?

The 2024 Ajax SNAP plan still shows 1950s and 1960s single-storey detached houses on the north edge of that south-central neighbourhood, with raised front doors and short walks. If the problem is the porch, not the stairs to a second floor, a porch lift or a short ramp is the product. An indoor stairlift is the product for a 1980s two-storey with an indoor flight. We look at the actual steps.

Is Pickering Village in Ajax or in Pickering?

Pickering Village is a heritage community improvement area inside the Town of Ajax. It is not inside the City of Pickering. Older village lots and a tighter street pattern are why we talk about narrow-frame chairs and threshold ramps there. Do not send that file to a Pickering-only address book.

Does ADP cover a hospital bed after Ajax Pickering Hospital?

No. ADP is a provincial program. It funds eligible manual and power wheelchairs, approved scooters, wheelchair seating and wheeled walkers. It does not fund hospital beds, bathroom equipment, stairlifts, porch lifts, ramps or other lifts, in Ajax or anywhere else in Ontario. After a stay at 580 Harwood the bed is usually a rental. An approved wheelchair can go through ADP.

How do I try equipment before it goes into an Ajax home?

Book a free in-home assessment and we bring the options to the house. To sit in a chair or try a lift in person, visit the Brampton showroom at Unit 7, 15 Fisherman Drive. We deliver to and install in Ajax, and we service what we install.

Book a free assessment in Ajax

Tell us whether the discharge is from Ajax Pickering Hospital or from rehab in Oshawa or Whitby, and whether the house sits south of the 401 or north of it. Westin Healthcare serves Ajax with delivery, installation, service and free in-home assessments.

Or email [email protected]