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Funding is available. We are an ADP, ODSP, WSIB, March of Dimes, VA and IFHP authorized vendor. See if you qualify
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Ontario Assistive Devices Program

How ADP billing works through an authorized vendor

After ADP approves eligible equipment, the authorized vendor bills the program directly for its approved contribution. You do not pay that contribution first and claim it back.

The assessment and approval come before the order. Westin Healthcare helps coordinate the authorizer, equipment trial, application and billing.

Read the full ADP guide Call 905 451-7743

The coverage boundary

ADP covers wheelchairs, approved scooters and seating only.

For an eligible applicant, ADP can contribute to an approved manual or power wheelchair, an approved mobility scooter, or specialised seating such as cushions and backrests. Approval is specific to the person and device.

Eligible categoryWheelchairsManual and power wheelchairs when the device and applicant are approved. Eligible categoryApproved scootersOnly scooters that meet the program rules and are approved for the applicant. Eligible categorySeatingSpecialised wheelchair cushions, backrests and related positioning components.

From assessment to billing

Five steps happen before the program is billed.

An authorized vendor cannot decide eligibility or skip the ADP approval process. Each role stays clear.

  1. Confirm the need

    The applicant needs a valid Ontario health card and a qualifying long-term need for an eligible wheelchair, approved scooter or seating system.

  2. Meet an authorizer

    An ADP-registered occupational therapist or physiotherapist assesses functional mobility and recommends the appropriate device.

  3. Choose the vendor

    The applicant chooses an ADP-registered vendor. Westin Healthcare can trial the recommended equipment and prepare the vendor portion.

  4. Submit and wait

    The completed application goes to ADP. Equipment should not be ordered as ADP-funded until written approval is received.

  5. Deliver and bill

    After approval, the vendor supplies the approved device and bills ADP directly for the program contribution.

Who pays what

Direct billing removes the reimbursement step.

ADP pays the authorized vendor its approved contribution. The customer is responsible for the remaining approved share and for features or upgrades beyond the approved specification.

For eligible recipients of Ontario Works, the Ontario Disability Support Program or Assistance for Children with Severe Disabilities, the remaining approved share can be handled through the applicable assistance process. Tell the vendor about those benefits before the application is submitted.

The vendor should separate the approved specification from optional additions before anything is ordered, so the customer can see which parts belong to the ADP file.

Not ADP categories

Do not start an ADP application for these products.

ADP does not cover bathroom equipment, beds, stairlifts, ramps, lifts, slings, batteries, braces or overbed tables. Other funding programs may have different rules.

Bathroom equipment
Beds and mattresses
Stairlifts and ramps
Patient, ceiling and porch lifts
Slings and batteries
Braces and overbed tables

Start with the equipment category.

Tell us whether the need is for a wheelchair, an approved scooter or seating. If it is outside those three categories, use the funding guide instead of an ADP application.

Check ADP eligibility See other funding