Description
The JAY Union cushion is Sunrise Medical's foam and JAY Flow fluid wheelchair cushion for skin protection and positioning in Brampton and the Greater Toronto Area. The current card rates 14 to 21 inch widths at 330 lbs (150 kg) and 22 to 24 inch widths at 500 lbs (227 kg). A 16 by 18 inch size weighs 5.25 lbs (2.4 kg). Standard height is 4.5 inches (11.4 cm). Reduced Profile is 3.5 inches (8.9 cm).
This is the comfort-fluid step on the JAY ladder: memory foam on top, JAY Flow fluid under the pelvis, and 1 inch lateral pelvic wedges. JAY Flow is a fluid pad, not a supermarket gel pillow.
Who this cushion is for
The JAY Union cushion fits a person whose therapist wants both foam comfort and fluid under the seat bones, with moderate pelvic positioning. Sunrise writes it as a versatile skin-protection and positioning wheelchair cushion. A seating therapist should confirm Union versus Fusion if the person needs a field-adjustable air insert or CryoFluid cooling.
- JAY Flow fluid tripad under a MemGel Visco top
- 1 inch lateral pelvic wedges
- 330 lb (150 kg) to 500 lb (227 kg) by width
Foam, fluid, and dual cover
The JAY Union cushion uses a moderately contoured high-resiliency foam base with extra lateral pelvic support. A gel-infused Visco layer sits over the pelvic loading area. The JAY Flow fluid insert is there to follow the pelvis. The inner cover is Dartex-coated Lycra with a water-resistant zipper and anti-wicking thread. The outer cover is machine-washable silver-thread stretch with a 3DX spacer layer. The outer cover has a handle, a zipper flap, and a QR label.
Sunrise also prints a Reduced Profile that drops the height by 1 inch. Ask us if you need that 3.5 inch build.
JAY Union Cushion specifications
These figures are from Sunrise Medical's current Union card. The specification tab holds the stored values.
Height Standard 4.5 inches (11.4 cm), Reduced 3.5 inches (8.9 cm). Width 14 to 24 inches (36 to 61 cm). Depth 14 to 24 inches (36 to 61 cm). Product weight 5.25 lbs (2.4 kg) at 16 by 18 inches. User weight capacity 330 lbs (150 kg) on 14 to 21 inch widths and 500 lbs (227 kg) on 22 to 24 inch widths. Base: pre-contoured high-resiliency foam with lateral pelvic support and a Visco top. Insert: JAY Flow fluid tripad. Dual cover as above.
Warranty in the Union owner's manual is 24 months on the cushion for the original purchaser.
Width and depth
Use Choose Width and Choose Depth for 14 to 24 inches. A seating therapist measures hip width in sitting. Ask us if you need the Reduced Profile height.
Which JAY wheelchair cushion fits
The JAY Union cushion is the foam-plus-fluid comfort JAY. Stay here if a therapist wants JAY Flow and memory foam without Cryo or an air insert. The JAY Ion Cushion is foam only. The JAY Fusion with Cryo is the current adjustable fluid step with cooling. The JAY J2 Standard Cushion is the 2.5 inch fluid well. The JAY J2 Deep Contour Cushion is the 4.5 inch fluid well.
Funding help for a wheelchair cushion or back support in Ontario
This cushion or back support is an ADP positioning device category item. Ontario's Assistive Devices Program (ADP) can fund 75% of the cost of positioning devices such as cushions and back supports when they are prescribed through an assessment by an ADP-registered occupational therapist or physiotherapist with an eligible mobility device, and some income-support programs cover the full cost. Not every product qualifies, so talk to us before you buy. March of Dimes Canada, Veterans Affairs Canada (VAC), and community programs can also help. Westin Healthcare's staff work with these programs every week and will point you to the right route for your situation. Visit our funding page or call (905) 451-7743 to talk it through.
Delivery and setup in Brampton and the GTA
Westin's own team delivers this wheelchair cushion across Brampton and the Greater Toronto Area. We bring it in, check the size against the chair, and show you the inner cover, outer cover, and fluid pad orientation before we leave.
We have three stores in the Brampton and Toronto area if you would rather see a JAY cushion first. For a scheduled in-home drop-off, call (905) 451-7743 and we will book the next date that works. Same-day delivery is offered through our hospital bed rental service; purchased cushions are delivered on a scheduled date.
If the cushion is going outside the GTA, ask us for a shipping quote. Inside Toronto and the GTA, White-Glove Delivery (bring-in, unwrap, test, take packaging away) is described on the shipping policy. Any charge is confirmed on your order.
Related wheelchair cushions from Westin
- JAY Ion Cushion, foam skin protection and positioning
- JAY Fusion with Cryo Technology Cushion, fluid with cooling
- JAY J2 Standard Cushion, 2.5 inch JAY Flow well
Service and warranty
When something on the cushion needs work, you call the shop that set it up, not a US parts desk. Westin Healthcare has a service and repairs department. Our technicians come to the home or workplace.
Sunrise Medical JAY warranty
The JAY Union owner's manual prints 24 months on the cushion for the original purchaser. Punctures, tears, and burns sit outside that term. Sunrise notes that Canadian terms can follow provincial funding rules. We handle the warranty claim with you. Ask us if an extended warranty is offered for your order.
Frequently asked questions
What Size Wheelchair Cushion Do I Need?
The JAY Union cushion is ordered by seat width and depth from 14 to 24 inches. A seating therapist measures hip width in sitting. Use Choose Width and Choose Depth.
How Do I Choose Between Gel, Foam, And Air Cushions?
The JAY Union cushion is foam plus JAY Flow fluid, with a gel-infused Visco top. Sunrise's own FAQ says JAY fluid is not gel. Fusion can take fluid, CryoFluid, or an air insert. Pick Union when a therapist wants fluid and memory foam in one pad.
Does ADP Cover Wheelchair Cushions?
Ontario's Assistive Devices Program can help with a wheelchair cushion or back support after an ADP-registered therapist assessment with an eligible mobility device. Eligibility depends on the person. Call (905) 451-7743 or use the funding page before you buy.
Is JAY Flow The Same As Gel?
The JAY Union cushion uses JAY Flow fluid under the pelvis. Sunrise describes that fluid as a vegetable-oil fluid that follows the body, not a gel pack.
What Is The Weight Limit For The JAY Union Cushion?
The JAY Union cushion is rated at 330 lbs (150 kg) on 14 to 21 inch widths and 500 lbs (227 kg) on 22 to 24 inch widths on Sunrise's current card.
How Do I Clean The JAY Union Cushion?
The JAY Union cushion has a wipe-clean inner cover and a machine-washable outer cover. Do not soak the foam or the fluid pad. Check the fluid for firm spots when the cover is off and knead it even if Sunrise's care line says to.
How Long Is The JAY Union Warranty?
The JAY Union cushion carries 24 months from purchase in the owner's manual, for the original purchaser.
Can I See A JAY Cushion In Brampton?
Westin Healthcare can show a JAY cushion in the Brampton and Toronto stores and deliver across the GTA. Call (905) 451-7743 to check what is on the floor.
Specifications
| Brands | JAY |
|---|---|
| Warranty | 24 months cushion |
| Weight Capacity | 14-21": 330 lbs (150 kg); 22-24": 500 lbs (227 kg) |
| Product Weight | 5.25 lbs (2.4 kg) at 16x18 |
| Depth Range | 14" to 24" |
| Insert | JAY Flow fluid tripad |
| Product Type | Foam and JAY Flow fluid, skin protection and positioning |
| Width Range | 14" to 24" |
| Base | Pre-contoured HR foam, 1" lateral pelvic wedges, Visco top |
| Outer Cover | Silver-thread stretch with 3DX spacer fabric |
| Profile Heights | Standard: 4.5", Reduced: 3.5" |
| Inner Cover | Dartex-coated Lycra, water-resistant zipper |
| Product Height | Standard 4.5" (11.4 cm); Reduced 3.5" (8.9 cm) |
| Product Width | 14" to 24" (36 to 61 cm) |
| Product Depth | 14" to 24" (36 to 61 cm) |
Documents
- Brochure JAY Family Catalogue (Canada)
- Brochure JAY Your Way Catalogue (Canada)
- Brochure JAY Signature Series Catalogue (Canada)
- User Manual JAY Union User Manual
- Parts Manual JAY Cushions and Backs Parts Manual (Canada)
- Order Form JAY Union Order Form
- All Forms and Documents Every form, brochure and document in one place.
Shipping and Delivery
We deliver and set up equipment across Brampton and the Greater Toronto Area. Our team brings the equipment in, sets it up and shows you how to use it.
Planning a rental? Rental equipment is delivered and picked up by our team within the same service area. Learn about rentals.
To schedule a delivery or ask about timing, call us at (905) 451-7743.
We work with Ontario funding programs
We prepare and submit the paperwork so you get the equipment you need, sooner.
- Assistive Devices Program (ADP)
- Ontario Disability Support Program (ODSP)
- March of Dimes Canada
- WSIB
- Interim Federal Health Program (IFHP)
Questions about this product?
Talk to a local specialist today. We will help you find the right equipment and the funding to cover it.






