Ride Designs Custom 2 Cushion

The Ride Designs Custom 2 Cushion is Ride's scanned custom wheelchair cushion for Brampton and the Greater Toronto Area. Ride prints about 1.8 lbs at an average 16 by 16 inch size.

This is a quote-only custom cushion. It is not a Java and it is not AccuSoft's softer surface.

Who this cushion is for

The Ride Custom 2 Cushion fits a person whose seating therapist wants a cushion made to a captured shape. Ride also writes it for active users and growing children because the cushion can later be grown in width and length. A seating therapist should confirm Custom 2 versus AccuSoft. This page does not give clinical positioning advice.

• About 1.8 lbs at an average 16 by 16 inches
• 250 lbs (113 kg) at 20 inches wide or less; 300 lbs (136 kg) at 21 inches or more
• 180 day Fit and Function Guarantee from ship

Scan, foam, and growth

The Ride Custom 2 Cushion is ordered from a bead-bag shape scanned through RideWorks, with photos and the order form. Ride keeps the scan. CAM wedges ship in the box. An optional ventilation channel can be placed for that shape. Soft Fit spacer upgrades add two or three spacer layers. Cover is polyester spacer, with optional breathable spandex and two-layer spacer.

Ride Designs Custom 2 Cushion specifications

These figures are from Ride's current Custom 2 page, brochure, and warranty page. The specification tab holds the stored values.

Virtually any width and depth. User weight 250 lbs (113 kg) at 20 inches wide or narrower, 300 lbs (136 kg) at 21 inches or wider. About 1.8 lbs at an average 16 by 16. Product weight otherwise varies with size.

Warranty is 24 months from delivery on the cushion and 90 days on the cover, plus Ride's 180 day Fit and Function Guarantee from ship.

How Ride custom seating is ordered

Ride Designs sells through Ride certified providers. Westin is that dealer path in Brampton and the GTA. A seating therapist and our staff assess first. For Custom 2, Custom AccuSoft from a shape, and Custom Back from a shape, Ride captures a bead-bag shape, scans it, and sends the scan, photos, and order form through the RideWorks app. Ride keeps the scan for later growth or a remake.

Ride also prints a made-from-measurements path for some Custom Back and AccuSoft orders, and AccuSoft can be specified from a trial Java Cushion. Ride says people with significant postural asymmetry get a better outcome from a scanned shape. Java and Forward cushions, and Java and Java Decaf backs, are configured stock shapes, not scanned custom, but they are still quote-only here.

Which Ride wheelchair cushion

Stay with the Ride Custom 2 Cushion if a scanned custom cushion is the brief. The Ride Custom AccuSoft Cushion is the softer custom surface. The Ride Java Cushion is configured, not scanned. Pair with the Ride Custom Back.

Funding help for a wheelchair cushion or back support in Ontario

This cushion or back support is an ADP positioning device category item. Ontario's Assistive Devices Program (ADP) can fund 75% of the cost of positioning devices such as cushions and back supports when they are prescribed through an assessment by an ADP-registered occupational therapist or physiotherapist with an eligible mobility device, and some income-support programs cover the full cost. Not every product qualifies, so talk to us before you buy. March of Dimes Canada, Veterans Affairs Canada (VAC), and community programs can also help. Westin Healthcare's staff work with these programs every week and will point you to the right route for your situation. Visit our funding page or call (905) 451-7743 to talk it through.

Delivery and setup in Brampton and the GTA

Westin's own team delivers this wheelchair cushion across Brampton and the Greater Toronto Area. We bring it in, check it against the wheelchair, and show you the cover and any hardware before we leave.

We have three stores in the Brampton and Toronto area if you would rather see a sample first. For a scheduled in-home drop-off, call (905) 451-7743 and we will book the next date that works. Same-day delivery is offered through our hospital bed rental service; purchased seating is delivered on a scheduled date after the assessment and quote.

If the order is going outside the GTA, ask us for a shipping quote. Inside Toronto and the GTA, White-Glove Delivery (bring-in, unwrap, test, take packaging away) is described on the shipping policy. Any charge is confirmed on your order.

Related seating from Westin

• Ride Designs Custom AccuSoft Cushion, softer custom sitting surface
• Ride Designs Custom Back, matching custom back
• Ride Designs Java Cushion, configured Ride cushion

Service and warranty

When something on the seating needs work, you call the shop that set it up, not a US parts desk. Westin Healthcare has a service and repairs department. Our technicians come to the home or workplace.

Ride Designs warranty

Ride Designs prints a 24 month limited warranty from the date of delivery to the original purchaser on custom cushions, and 90 days on the cover. Custom products also carry Ride's 180 day Fit and Function Guarantee from ship. Weight change or surgery does not qualify. We handle the claim with you.

Frequently asked questions

What Size Wheelchair Cushion Do I Need?

A seating therapist measures hip width in sitting and matches the wheelchair seat. Spex CA cards for Standard, High, and SuperHigh Contour print widths 10 to 20 inches (25 to 50 cm) and depths 10 to 22 inches (25 to 56 cm). Ride Java prints discrete widths and depths from 14 to 20 inches.

How Do I Choose Between Gel, Foam, And Air Cushions?

Spex and Ride Designs cushions in this family are foam or custom foam, not a JAY Flow fluid pad and not an air-cell cushion. A seating therapist picks the medium. If the assessment points to fluid or air, ask us about current JAY or ROHO options instead.

Does ADP Cover Wheelchair Cushions?

Ontario's Assistive Devices Program can help with a wheelchair cushion or back support after an ADP-registered therapist assessment with an eligible mobility device. Eligibility depends on the person. Call (905) 451-7743 or use the funding page before you buy.

Do I Order This Off The Shelf?

This is a quote-only seating product. Westin configures it after a seating assessment with an occupational therapist or physiotherapist. There is no add-to-cart delivery of a custom or made-to-order seat.

How Is A Ride Custom 2 Cushion Made?

The Ride Custom 2 Cushion is made from a scanned bead-bag shape sent through RideWorks. Ride manufactures the cushion to that shape and keeps the scan for later growth.

What Is The Weight Limit For The Ride Custom 2 Cushion?

The Ride Custom 2 Cushion is rated at 250 lbs (113 kg) at 20 inches wide or narrower and 300 lbs (136 kg) at 21 inches or wider.

What If The Custom 2 Does Not Fit?

Ride prints a 180 day Fit and Function Guarantee from ship on custom products. Remakes follow Ride's 90 day and 91-180 day rules. Weight change or surgery does not qualify.

How Long Is The Custom 2 Warranty?

The Ride Custom 2 Cushion carries 24 months from delivery on the cushion and 90 days on the cover.

Can I See This Seating In Brampton?

Westin Healthcare can show Spex, Ride Designs, and Whitmyer samples in the Brampton and Toronto stores when they are on the floor, and can quote a configured product after a seating assessment. Call (905) 451-7743.