Span America Floor Lift Battery Pack 24V

The Span America Floor Lift Battery Pack 24V is the removable pack that powers a Span America floor lift, manufacturer code P11618. It is a quick-release battery: pull the release handle, lift it out, drop a charged one in. Span America's own service parts drawing for the F400 lists it as "FLOOR LIFT BATTERY PACK 24V". Westin Healthcare stocks lift parts in Brampton and ships them across the Greater Toronto Area.

A battery is what usually ends a lift's working day, and on these machines it is also the easiest thing to fix. If you run more than one lift, a charged spare on the shelf turns a dead machine into a thirty-second swap.

Telling a tired battery from a flat one

Span America builds the diagnosis into the control unit. The LCD shows battery status during operation, it is backlit so it can be read in a dim room, and the lift sounds an audible low-battery indicator. What none of that tells you is whether the pack still holds what it used to.

The pattern that says a pack has aged out is simple: it charges to a full indication and then reaches the low-battery warning after a handful of transfers. Span America's published figure for a healthy system is 25 full cycles per charge under full load. A pack managing a fraction of that is finished, and no amount of charging will bring it back.

Two other things worth ruling out before you buy a pack. If the lift will not charge at all, the fault may be the charger rather than the battery. If the lift will not run on a pack you know is good, the fault may be in the control box or the pendant. Call (905) 451-7743 and describe what the machine is doing, and we will tell you which part to buy.

Changing it

The pack sits in a holder on the control unit with a release handle beside it. Lift it straight out and drop the replacement in. No tools.

Span America attaches one safety instruction to that, and it is a sensible one: secure the battery with both hands when removing it, because it can cause injury if dropped. A 24 V lift pack is heavier than it looks, and it comes out at chest height.

Looking after it

• Charge it in place or in the cradle. Span America gives two routes, and both are documented in the owner's manuals: the DC charger that comes with the lift plugs into the control unit and charges the pack where it sits, and the optional charging cradle charges a pack off the lift so a spare is always ready.
• Remove the pack if the lift will not be used for a while. Span America's instruction is to remove the battery pack to prevent battery leakage during a long stand-down.
• Check it periodically. Span America asks for the battery pack and the charger to be checked as part of routine maintenance.
• Remove it before cleaning. The cleaning procedure starts by taking the battery out of the controller, then wiping surfaces with a damp cloth and pH-neutral detergent. No solvents, strong liquids or abrasives.

Span America gives the electrical components on these lifts an expected lifetime of 3 years, against 10 years or 20,000 cycles for the lift itself. A machine that outlives two or three batteries is a machine working exactly as designed, not a machine with a fault.

Span America Floor Lift Battery Pack 24V specifications

The voltage and capacity above are the figures Span America prints in the control unit specification carried in both the F500S and the F350CT owner's manuals. No standalone datasheet exists for code P11618, so no cell chemistry, mass, dimensions, charge time or cycle-life figure is printed here, because none is published.

All of these lifts run the same control unit. Span America prints the same specification table in the F500S and F350CT owner's manuals: input 220-240 VAC 50 Hz or 110-120 VAC 60 Hz, output 24 VDC, battery pack 24 VDC 5 Ah, control by handset and panel, protection class IP54 against dust and splashing water, 16 db under full load and 11 db with no load, 25 full cycles per charge under full load, overload warning and battery status shown on the LCD, and a 10 per cent duty cycle of maximum 2 minutes on and 18 minutes off.

Which lifts this fits

P11618 is named by Span America on the F400 service parts drawing and labelled on the F500S control unit. The rest of the range shares the same control unit and the same 24 VDC 5 Ah pack specification, which makes the wider fitment very likely; we still confirm it before shipping.

How to be certain. Call (905) 451-7743 with the model and serial number off your lift, or send a photograph of the product label, and we will confirm the pack with Savaria before anything ships. It does not fit a Beka Nora, a Beka Carlo, a Handicare Eva, a Carina, an FGA-700 or a MiniLift. Those are Handicare and Beka machines running Linak control boxes and Linak battery boxes, which are a different part entirely: on an FGA-700 or an Eva450EE the battery is the Handicare BAJ1 battery box, code 280449.

Related Span America lift parts

• The Floor Lift AC Charger, code P11619, the plug-in charger that comes with the lift. Buy it when the charger has failed rather than the pack.
• The Floor Lift Battery Charger Cradle, code P11617, the optional off-board cradle. Buy it with a second pack, because the two together are what keep a lift running through a full day.
• The Floor Lift Knee Belt, code P11616, for the F500S.
• The Digital Floor Lift Scale, code P11634.

The complete machines are on the patient lifts hub, and the rest of our batteries, chargers, spreader bars and cradles are on the lift parts shelf.

Delivery and setup in Brampton and the GTA

Small parts ship on our standard service. Westin's own team delivers across Brampton and the Greater Toronto Area, and you are welcome to visit our Brampton showroom, or Mobility Specialties, our partner store in Etobicoke, if you would rather match the part to your lift in person.

Call (905) 451-7743 with the model and serial number off your lift and we will confirm the fit before the order goes out. Shipping terms are on the shipping policy page, and any charge is confirmed on your order.

Service, repairs, and warranty

When something on the lift needs work, you call the shop that set it up, not an overseas parts desk. Westin Healthcare has a service and repairs department, and our technicians come to the home or workplace.

Span America warranty and inspection

Span-America publishes a limited warranty on all patient lifts, slings and accessories to be free of defects in workmanship and product performance, extending to the original purchaser and non-transferable. Unusually for this catalogue, it prints the terms by component:

A battery sits on the one-year row, and the charger that feeds it sits on the two-year row, which is worth knowing before assuming a dead lift is a warranty claim on the same part twice. All warranty claims go through the authorized dealer who sold the product, with proof of sale and the serial number where applicable, and a return authorization from Span-America is required before anything is sent back. Span-America excludes abuse, misuse, accidental or malicious damage, improper installation, use with parts or accessories whose quality or specifications are incompatible with the product, neglect, failure to maintain and service the product as specified in the owner's manual, a removed or defaced serial number, and normal wear and tear. Ask us for the terms current at the date of your order and we will handle a claim with you.

Span-America asks the operator to inspect the lift before each use, and asks for a thorough monthly inspection by somebody qualified to recognise wear, looseness of bolts and worn parts, with worn parts replaced immediately. It gives the lift an expected lifetime of 10 years or 20,000 cycles and the electrical components an expected lifetime of 3 years. Clean with pH-neutral detergents only, and remove the battery from the controller first. We can quote the annual service with the part.

Frequently asked questions

How do I know the battery is the problem?

Watch the run time, not the charge indicator. A pack that charges to full and then warns after a few transfers has lost its capacity. Span America's figure for a healthy system is 25 full cycles per charge under full load. If the lift will not charge at all, suspect the charger. If it will not run on a pack you know is good, suspect the control box or the pendant.

Will it fit my lift?

It is named on the Span America F400 service parts drawing and labelled on the F500S control unit, and the F350CT prints the same 24 VDC 5 Ah pack specification. Call (905) 451-7743 with your model and serial number and we will confirm with Savaria before anything ships. It does not fit a Beka or Handicare lift.

How do I change it?

Pull the release handle, lift the pack straight out and drop the replacement into the holder. No tools. Span America asks you to secure the battery with both hands when removing it, because it can cause injury if dropped.

How do I charge it?

Two ways. The DC charger supplied with the lift plugs into the control unit and charges the pack in place, which suits a single lift at home. The optional charging cradle charges a pack off the lift, which suits a facility keeping a spare ready. Both are documented by Span America.

Should I buy a spare pack?

If you run more than one lift, or one lift across a full shift, yes. The swap takes seconds, so a charged spare converts a dead lift into a change of pack rather than a lost afternoon. If you have one lift at home, keeping the one you have on charge matters more.

How long should a pack last?

Span America publishes an expected lifetime of 3 years for the electrical components on these lifts, against 10 years or 20,000 cycles for the lift itself. No cycle-life figure is published for the pack on its own. A lift that outlives two or three packs is behaving normally.

What is the warranty?

Span America's warranty table gives one year on a battery, against two years on the charger, control box, pendant, actuator and weigh scale and three years on the frame or spreader bar. Ask us for the terms current at the date of your order.

What should I do if the lift is going into storage?

Take the pack out. Span America's instruction is to remove the battery pack if the lift will not be used for some time, to prevent battery leakage, and to check the pack and the charger periodically while it is stood down.