Description
The JAY J2 Deep Contour cushion is Sunrise Medical's 4.5 inch (11.4 cm) pre-contoured foam and JAY Flow fluid wheelchair cushion for greater immersion in Brampton and the Greater Toronto Area. The current J2 series card rates 14 to 21 inch widths at 330 lbs (150 kg) and 22 to 24 inch widths at 500 lbs (227 kg). A 16 by 16 inch Deep Contour weighs 6.27 lbs (2.8 kg). The pelvic loading area is 3 inches deep.
This is not the 2.5 inch J2 Standard. It is the deeper well, with more fluid volume, on its own January 2025 order form. Option 2477 is the 17 by 17 stretch size inside that family, not the only size.
Who this cushion is for
The JAY J2 Deep Contour cushion fits a person whose therapist wants a deeper fluid well than the standard J2. Sunrise writes it for greater immersion and increased stability. A seating therapist should confirm Deep Contour versus Fusion if CryoFluid or an air insert is on the plan.
- 4.5 inch (11.4 cm) overall height, 3 inch pelvic well
- JAY Flow fluid tripad
- 330 lb (150 kg) to 500 lb (227 kg) by width
Fluid well, base, and covers
The JAY J2 Deep Contour cushion uses a closed-cell pre-contoured foam base that Sunrise prints as easy to modify. The JAY Flow tripad sits in a 3 inch pelvic loading area. Stretch, AirExchange, and moisture-resistant covers are the three outer-cover choices. Positioning components are an option on the order form.
Use Cover Type for Stretch, Incontinence, or Air Exchange. Ask us if a positioning build is required.
JAY J2 Deep Contour specifications
These figures are from Sunrise Medical's current J2 series card and the January 2025 Deep Contour order form. The specification tab holds the stored values.
Height 4.5 inches (11.4 cm). Pelvic loading area 3 inches. Width 14 to 24 inches (36 to 61 cm). Depth 14 to 20 inches (36 to 51 cm) on the family card. Product weight 6.27 lbs (2.8 kg) at 16 by 16 inches. User weight capacity 330 lbs (150 kg) on 14 to 21 inch widths and 500 lbs (227 kg) on 22 to 24 inch widths. Base: pre-contoured structural closed-cell foam. Insert: JAY Flow fluid tripad.
Warranty in the J2 Deep Contour owner's manual is 24 months on the cushion and 6 months on the removable cover, for the original purchaser.
Width, depth, and cover
Use Choose Width and Choose Depth. Use Cover Type for Stretch, Incontinence, or Air Exchange. A seating therapist measures hip width in sitting. The 17 by 17 size is one Deep Contour option, not the whole family.
Which JAY wheelchair cushion fits
The JAY J2 Deep Contour cushion is the current 4.5 inch J2 fluid well. Stay here if a therapist wants that deeper well. The JAY J2 Standard Cushion is the 2.5 inch J2 on a different order form. The JAY Fusion with Cryo is the current Fusion step with CryoFluid. The JAY Union Cushion is foam plus fluid without a 3 inch well. The retired JAY J2 Plus was the 650 lb bariatric J2.
Funding help for a wheelchair cushion or back support in Ontario
This cushion or back support is an ADP positioning device category item. Ontario's Assistive Devices Program (ADP) can fund 75% of the cost of positioning devices such as cushions and back supports when they are prescribed through an assessment by an ADP-registered occupational therapist or physiotherapist with an eligible mobility device, and some income-support programs cover the full cost. Not every product qualifies, so talk to us before you buy. March of Dimes Canada, Veterans Affairs Canada (VAC), and community programs can also help. Westin Healthcare's staff work with these programs every week and will point you to the right route for your situation. Visit our funding page or call (905) 451-7743 to talk it through.
Delivery and setup in Brampton and the GTA
Westin's own team delivers this wheelchair cushion across Brampton and the Greater Toronto Area. We bring it in, check the size against the chair, and show you the fluid pad, cover zipper, and well orientation before we leave.
We have three stores in the Brampton and Toronto area if you would rather see a JAY cushion first. For a scheduled in-home drop-off, call (905) 451-7743 and we will book the next date that works. Same-day delivery is offered through our hospital bed rental service; purchased cushions are delivered on a scheduled date.
If the cushion is going outside the GTA, ask us for a shipping quote. Inside Toronto and the GTA, White-Glove Delivery (bring-in, unwrap, test, take packaging away) is described on the shipping policy. Any charge is confirmed on your order.
Related wheelchair cushions from Westin
- JAY J2 Standard Cushion, the 2.5 inch J2 fluid well
- JAY Fusion with Cryo Technology Cushion, current CryoFluid Fusion
- JAY Union Cushion, foam plus JAY Flow
Service and warranty
When something on the cushion needs work, you call the shop that set it up, not a US parts desk. Westin Healthcare has a service and repairs department. Our technicians come to the home or workplace.
Sunrise Medical JAY warranty
The JAY J2 Deep Contour owner's manual prints 24 months on the cushion and 6 months on the removable cover, for the original purchaser. Punctures, tears, and burns sit outside that term. Sunrise notes that Canadian terms can follow provincial funding rules. We handle the warranty claim with you. Ask us if an extended warranty is offered for your order.
Frequently asked questions
What Size Wheelchair Cushion Do I Need?
The JAY J2 Deep Contour cushion is ordered by seat width and depth. The family card prints 14 to 24 inch widths and 14 to 20 inch depths. A 17 by 17 is one size (option 2477 with a stretch cover). A seating therapist measures hip width in sitting.
How Do I Choose Between Gel, Foam, And Air Cushions?
The JAY J2 Deep Contour cushion is closed-cell foam with a JAY Flow fluid tripad. Sunrise's own FAQ says that fluid is not gel. Fusion can take fluid, CryoFluid, or an air insert. Pick Deep Contour when a therapist wants the 3 inch J2 well.
Does ADP Cover Wheelchair Cushions?
Ontario's Assistive Devices Program can help with a wheelchair cushion or back support after an ADP-registered therapist assessment with an eligible mobility device. Eligibility depends on the person. Call (905) 451-7743 or use the funding page before you buy.
Is The J2 Deep Contour The Same As The J2 Standard?
The JAY J2 Deep Contour cushion is not the J2 Standard. Deep Contour is 4.5 inches tall with a 3 inch well. Standard is 2.5 inches tall with a 2 inch well. They have separate 2025 order forms and separate manuals.
Is The JAY J2 Still Made?
The JAY J2 Deep Contour cushion is still on Sunrise Medical's current US and Canada JAY cushion lists, with a January 2025 order form. The J3 cushion is the model Sunrise no longer offers to order.
What Is The Weight Limit For The JAY J2 Deep Contour?
The JAY J2 Deep Contour cushion is rated at 330 lbs (150 kg) on 14 to 21 inch widths and 500 lbs (227 kg) on 22 to 24 inch widths on the current US J2 card.
How Long Is The JAY J2 Deep Contour Warranty?
The JAY J2 Deep Contour cushion carries 24 months on the cushion and 6 months on the cover in the owner's manual, for the original purchaser.
Can I See A JAY Cushion In Brampton?
Westin Healthcare can show a JAY cushion in the Brampton and Toronto stores and deliver across the GTA. Call (905) 451-7743 to check what is on the floor.
Specifications
| Brands | JAY |
|---|---|
| Warranty | 24 months cushion; 6 months cover |
| Weight Capacity | 14-21": 330 lbs (150 kg); 22-24": 500 lbs (227 kg) |
| Product Weight | 6.27 lbs (2.8 kg) at 16x16 |
| Insert | JAY Flow fluid tripad, increased volume |
| Product Type | Pre-contoured foam and JAY Flow fluid, Deep Contour |
| Base | Pre-contoured structural closed-cell foam |
| Outer Cover | Stretch, AirExchange/3DX, or moisture-resistant |
| Product Height | 4.5" (11.4 cm); 3" pelvic loading area |
| Product Width | 14" to 24" (36 to 61 cm) |
| Product Depth | 14" to 20" (36 to 51 cm) family card |
Documents
- Brochure JAY Family Catalogue (Canada)
- Brochure JAY Your Way Catalogue (Canada)
- Brochure JAY Signature Series Catalogue (Canada)
- User Manual JAY J2 Deep Contour User Manual (Canada)
- Parts Manual JAY Cushions and Backs Parts Manual (Canada)
- Order Form JAY J2 Deep Contour Order Form (Canada)
- All Forms and Documents Every form, brochure and document in one place.
Shipping and Delivery
We deliver and set up equipment across Brampton and the Greater Toronto Area. Our team brings the equipment in, sets it up and shows you how to use it.
Planning a rental? Rental equipment is delivered and picked up by our team within the same service area. Learn about rentals.
To schedule a delivery or ask about timing, call us at (905) 451-7743.
We work with Ontario funding programs
We prepare and submit the paperwork so you get the equipment you need, sooner.
- Assistive Devices Program (ADP)
- Ontario Disability Support Program (ODSP)
- March of Dimes Canada
- WSIB
- Interim Federal Health Program (IFHP)
Questions about this product?
Talk to a local specialist today. We will help you find the right equipment and the funding to cover it.


