Description
The Invacare Matrx MAC Back Hug StaminaFibre is Invacare and Motion Concepts' adjustable-contour wheelchair back support with a machine-washable StaminaFibre insert, mixable laterals, and a 300 lb (136 kg) rating. Westin Healthcare sells the Hug model in 16, 18, and 20 in widths and heights and fits it for homes in Brampton and the Greater Toronto Area. It is the Hug model. It is not the Dual Layer Foam MAC.
Motion Concepts recommends the Hug insert when the goal is to accommodate mild postural asymmetry. A SHAPE foam kit under the Hug is a separate option for moderate asymmetry. Dual Layer Foam is a different MAC model for a more symmetrical presentation.
Who this back support is for
This wheelchair back support is for a person who stays at or under 300 lb and needs a back whose laterals can change height, width, and contour after the chair is set up. Motion Concepts also notes scapular support for tilt and recline when the therapist chooses that setup.
If you want a simpler 3 in contour, see the Matrx E2 or the Matrx Elite. If you want SuperSoft foam on a tilt chair without configurable laterals, see the Matrx Elite TR.
- Hug StaminaFibre insert, machine wash and dry
- 3.5 in, 6 in, or 9 in laterals, including mixed sides
- EasySet hardware and a heavy-duty headrest interface
Fit, contour, and hardware
Use Back Width and Back Height to pick 16, 18, or 20 in. A 16 in MAC fits chairs 15-18 in wide. An 18 in fits 17-20 in. A 20 in fits 19-22 in. EasySet adjusts height, depth, angle, and rotation. Pins fit a chair 1 in narrower to 2 in wider than the back. Hardware fits 3/4 in, 7/8 in, and 1 in canes. Laterals grow 1/2 in per side (1 in total) and change height with the person seated.
Official MAC sizes also include 14, 15, 17, and 19 in widths and 14 in and 22 in heights. Ask us if you need one of those. Fixed EasySet is the Motion Concepts hardware note for tilt and recline. Extended Range EasySet is the note when a SHAPE insert adds thickness.
Foam, cover, and care
The Hug StaminaFibre insert is the soft, conformable fill Motion Concepts specifies for immersion and microclimate control. The sell sheet says it is machine wash and dry friendly. The outer cover is moisture-resistant Meshtex. The seating therapist still sets the laterals and any SHAPE pieces. We do not give clinical positioning advice.
Invacare Matrx MAC Hug specifications
These figures are for the Hug StaminaFibre MAC on Motion Concepts' 2025 sell sheet and Canadian order form. The specification tab holds the stored values.
Capacity 300 lb (136 kg). Contours 3.5 in, 6 in, and 9 in, including mixed sides. Widths and heights sold here are 16, 18, and 20 in. Heavy-duty headrest interface included. Warranty 2 years on materials and workmanship for the original purchaser, excluding punctures, tears, burns, and the removable cover.
Width and height
Use Back Width and Back Height to pick 16, 18, or 20 in. Tell us the left and right contour (3.5, 6, or 9 in) when you order so the laterals match the therapist plan.
MAC, E2, or Elite TR
MAC Hug is the configurable-contour Matrx back. The Matrx E2 is the newer fixed-contour Elite series with Ripple Foam. The Elite TR is the SuperSoft tilt back without mixable laterals. The E2 Deep 16 x 18 is a single 6 in E2 size.
Foam back support, gel cushions, and air cushions
The Invacare Matrx MAC Hug is a foam and fibre wheelchair back support. A gel or air seat cushion is a different product. See the JAY Ion or the ROHO High Profile when the seating therapist is choosing the seat.
Funding help for a wheelchair cushion or back support in Ontario
This cushion or back support is an ADP positioning device category item. Ontario's Assistive Devices Program (ADP) can fund 75% of the cost of positioning devices such as cushions and back supports when they are prescribed through an assessment by an ADP-registered occupational therapist or physiotherapist with an eligible mobility device, and some income-support programs cover the full cost. Not every product qualifies, so talk to us before you buy. March of Dimes Canada, Veterans Affairs Canada (VAC), and community programs can also help. Westin Healthcare's staff work with these programs every week and will point you to the right route for your situation. Visit our funding page or call (905) 451-7743 to talk it through.
Delivery and setup in Brampton and the GTA
Westin's own team delivers and fits this back support across Brampton and the Greater Toronto Area. We bring it in, mount it on the wheelchair canes, and show you the EasySet and lateral adjustments before we leave.
We have three stores in the Brampton and Toronto area if you would rather see a wheelchair back support first. For a scheduled in-home setup, call (905) 451-7743 and we will book the next date that works. Same-day delivery is offered through our hospital bed rental service; purchased seating is delivered and fitted on a scheduled date.
If the back support is going outside the GTA, ask us for a freight quote. Inside Toronto and the GTA, White-Glove Delivery (bring-in, unwrap, test, take packaging away) is described on the shipping policy. Any charge is confirmed on your order.
Related wheelchair back supports from Westin
- Invacare Matrx E2, the Ripple Foam Elite series
- Invacare Matrx Elite TR, the SuperSoft tilt Elite
- Invacare Matrx Elite, the lighter 3 in Elite
Service and warranty
When something on the back support needs work, you call the shop that fitted it, not a distant parts desk. Westin Healthcare has a service and repairs department. Our technicians come to the home or workplace.
Invacare Matrx manufacturer warranty
Invacare and Motion Concepts warrant the original purchaser 2 years on materials and workmanship. The term does not cover punctures, tears, burns, or the removable cover. We handle the warranty claim with you. Ask us if an extended warranty is offered for your order.
Frequently asked questions
Is the MAC Hug the Same as the Dual Layer MAC?
No. The Invacare Matrx MAC Back Hug StaminaFibre uses the washable StaminaFibre insert. Dual Layer Foam is a different MAC model. Motion Concepts recommends Hug for mild asymmetry and Dual Layer for a more symmetrical presentation.
What Size Wheelchair Cushion Do I Need?
Size the seat cushion to the sling. Size the Invacare Matrx MAC Hug to the trunk. Use Back Width and Back Height for 16, 18, or 20 in, then match the chair fit band.
How Do I Choose Between Gel, Foam, and Air Cushions?
The Invacare Matrx MAC Hug is a back, not a seat cushion. Gel and air seats such as the JAY Ion and the ROHO High Profile are chosen separately with the seating therapist.
Does ADP Cover Wheelchair Cushions?
Some Ontario routes can help with a wheelchair cushion or back support when an assessment supports it. Eligibility depends on the person's situation. Call (905) 451-7743 or use the funding page before you buy.
Can the Laterals Be Different Depths?
Yes. Motion Concepts lets the Invacare Matrx MAC Hug mix 3.5 in, 6 in, and 9 in laterals left and right for an asymmetrical contour. The seating therapist sets that plan.
Can I Wash the Hug Insert?
Yes. Motion Concepts prints the Invacare Matrx MAC Hug StaminaFibre insert as machine wash and dry friendly. Follow the MAC user manual that ships with the back.
What Is the Weight Capacity of the MAC Hug?
The Invacare Matrx MAC Hug is rated at 300 lb (136 kg) on the official sheet.
What Cane Diameter Does the MAC Fit?
The Invacare Matrx MAC EasySet hardware fits 3/4 in, 7/8 in, and 1 in back canes.
Does the MAC Include a Headrest Mount?
Yes. Motion Concepts includes a heavy-duty headrest interface on the Invacare Matrx MAC Hug. The headrest pad and hardware are separate.
What Is the MAC Warranty?
Invacare and Motion Concepts warrant the Invacare Matrx MAC Hug for 2 years on materials and workmanship for the original purchaser. Punctures, tears, burns, and the removable cover are excluded.
Specifications
| Materials | Hug StaminaFibre insert (this listing); Dual Layer Foam is a different MAC model |
|---|---|
| Brands | Invacare |
| Warranty | 2 years materials and workmanship; excludes punctures, tears, burns, removable cover |
| Weight Capacity | 300 lb (136 kg) |
| Backrest Type | Adjustable-contour positioning back, Hug insert |
| Laterals | Extra Large, Large, Medium, Small |
| Fits Wheelchair Widths | 16 in back: 15-18 in chair; 18 in: 17-20; 20 in: 19-22 |
| Contour Depth Options | 3.5 in, 6 in, 9 in; sides may be mixed (asymmetrical) |
| Hardware Compatibility | 3/4 in, 7/8 in, and 1 in back canes |
| Back Sizes | 16, 18, 20 in W x H sold here; factory also 14/15/17/19 W and 14/22 H |
| Adjustments | EasySet height, depth, angle, rotation; laterals 1/2 in per side growth |
| Headrest Interface | Heavy-duty interface included |
| ADP Device Code | SE0002120 (MAC Hug). Dual Layer Foam is SE0002119 |
| Invacare Model | MAC Hug StaminaFibre; MACwwll-HUG |
Documents
- Brochure Matrx MAC Back Sell Sheet
- User Manual Matrx MAC Back User Manual
- User Manual Matrx MAC Shape Insert Manual
- Order Form Matrx MAC Back Canadian Order Form
- All Forms and Documents Every form, brochure and document in one place.
Shipping and Delivery
We deliver and set up equipment across Brampton and the Greater Toronto Area. Our team brings the equipment in, sets it up and shows you how to use it.
Planning a rental? Rental equipment is delivered and picked up by our team within the same service area. Learn about rentals.
To schedule a delivery or ask about timing, call us at (905) 451-7743.
We work with Ontario funding programs
We prepare and submit the paperwork so you get the equipment you need, sooner.
- Assistive Devices Program (ADP)
- Ontario Disability Support Program (ODSP)
- March of Dimes Canada
- WSIB
- Interim Federal Health Program (IFHP)
Questions about this product?
Talk to a local specialist today. We will help you find the right equipment and the funding to cover it.